How We Work
- We believe in commitment to excellence in customer service
- Our wedding gowns are provided brand
new by European manufactures, and we ensure quality and latest styles.
- We do not
buy used gowns from individuals for our collection.
- All brand new as well as previously rented
gowns come with the option to buy.
- We professionally dry clean, press and store our
gowns to preserve the quality and beauty of the gown after each rental.
- We work "by appointment only" to ensure privacy and
individual attention for each customer.
- We make wedding gown alterations when possible to ensure
that the gown fits perfectly.
- We can deliver your rental gown to the location of
Your choice for $25 fee within Charlotte, NC.
$65 security deposit will hold Your rental reservation to ensure
your commitment and gown availablity on the date specified.
- Contractual agreement is signed by both parties for wedding gown rental covering all the terms.
- To protect our business, we charge $100 damage deposit in addition to rental fee of the wedding gown up front. We
reimburse the damage deposit upon wedding gown return and inspection.
- Upon return, the gown is inspected for
any damages and/or food and beverage stains. If such are found, the contractual
agreement discusses consequential penalties.
- We do not accept credit/debit cards. Personal checks, money orders, and cash payments are welcome.
- We strive to have a professional business that protects
our wedding gowns and customers' interests.
Tips for the Appointment
- We provide wedding dress accessories at the time of appointment
for You to see the complete image. If you have Your own accessories, please bring them with You at the time of appointment
to ensure perfect match.
- Please wear shoes with the same height of hill as You would on Your
wedding day. This will ensure that the length of the dress is appropriate.
- Wearing a similar hair style at the time of appointment as
you would on Your wedding day will help to make the best decision.
- To help You make the right decision, we
will take digital pictures of You in different dresses at the time of appointment and will send them at the email address specified. However,
you are welcome to bring your own camera.